365 Retail Markets (Kafoodle & Spoonfed)

When you are unable to make changes to the account settings

Why can't I see the Setup module?

Stephen Kuhn

Heather Ross

Get your account working the way you want it

Setup Module

Account Set Up

Send a copy of the Order Confirmation to additional email addresses for one Account, Multi-Sites, and Order Notifications

Add Additional Email Addresses and Receive Email Confirmations

Set up your domain so you can send emails from your own business email address

Add a Custom Domain for Sending Emails

Customize how an Email is viewed from the Customer's point of view

Change the Email Display Name

Set up multiple Delivery Zones and Delivery Charges specific to each Store or Site

Delivery Zones for Geolocation

Your customer wants all their Orders for the week on one invoice?

Invoice Setup

Allow for multiple locations or sites under one Spoonfed account

Set Up Multiple Sites

Import data from an external file to upload Customer and Contact Profiles

Data Import to Upload Customers

Categorize Menu Items to help with reporting and kitchen prep

Add Item Types in Setup

Pay for Spoonfed with Spoonfed Billing

Set Up Tax Rates

VAT Increase from 1st April 2022 for UK Catering Hospitality Clients and Customers

VAT Change from 12.5% to 20% for UK Users

Learn how make finding the right Menu easier for Customers

Menu Categories

Set up and require the PO Number and require Telephone Numbers

Order Setup for Telephone Numbers at Checkout

Organize Items to be easily accountable in reporting

Nominal Codes

Enable a fee for Delivery Orders based on Order Total and Location

Add a Delivery Charge

Group Sites or Locations together to unify Reporting, Menu Availability, and more

Add Tags to group Multiple Sites

Delivery Zones for Manual Zones

How to add new stores or locations to your Spoonfed Account.

Add New Stores / Locations

Organization

Sharable link to the Online Ordering Page

Site and Integration

Customers can Order Online from your website by integrating a hyperlink into your site

Link the Spoonfed Online Ordering Site to Your Own Website Domain

How to design the landing page of your site

Design the Online Ordering Page

Customize the online ordering expxerience

Options Tab Overview

How to customize and change the names of building and room selection

Building and Room Customization in Options Setup

Manage Lead Times and Cut-Off for when an Order is placed

Lead Time and Cut-Off Setup

Terms and Conditions Setup

Privacy Policy Setup

Manage how you want customers to place an order and important information they can see online

Delivery and Pick-Up Notes Setup

Create delivery and pick-up hours for your site

Set Up Open and Closed Times

Add and Edit Buildings

Add and Edit Rooms

Use custom fields to allow for more location specific optimization

Add a Third Building, Room, or Floor Field

Online Ordering

Choose how you want your Confirmation Emails to address Customers

Email Greetings

Customize when orders are placed by setting a max of orders that customers can make in an order interval and delivery window time ranges

Order Intervals, Delivery Windows, and Order Limits

Let your Customers see what food is included in a menu and any allergy information they might want to know

Add Allergen Info in an Email

Categorize Customers in the Back Office to better distinguish what type of Customer they are

Customer Analysis Fields

Add an automatic Gratuity for Customers to select when they order

Gratuity Setup

Customized Lead Times and Cut-Off Times that are applied to individual Menus

Menu Specific Notice Period

Add Units of Measurement

Add a Payment Voucher or Gift Card to be used by Customers

Payment Voucher

Add a Percentage Discount or Gift Card to give to Customers

Discount Voucher

Auto-load your Contact mailing list from Spoonfed on to MailChimp or another service

Email Marketing

Use Service Charges to charge for your clean up service or other associated costs with your Order