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If your emails are sent from our own email domain address, [customer.mail@getspoonfed.com] the default Email Display Name is ‘customer.mail’.
To change the Email Display Name to your company name rather than the default:
Go to Setup > Organization > Account.
Find 'Email Display Name'.
Type the name you want to appear on future Emails.
Click Save Account.
The Custom Email Display Name shows up like this:
While the Default Display Name show up like this:
Multiple Sites
If you have Multiple Sites, the an Email Display Name saved to the Multi-Site overrides the original Display Name. This is useful if your different Sites or Locations are generally unconnected and you want Customers to associate the email with a specific Site or Location.
Check or set a Custom Email Display Name in Setup > Organization > Multiple Sites.
Scroll to the bottom.
Find the Email Display Name box.
Click Save if you entered an email Display Name to override the original.