365 Retail Markets (Kafoodle & Spoonfed)

While using a new system can be challenging at first, Spoonfed offers different types of support to get you comfortable managing your catering orders in no time.

These quick articles, along with their short video tutorials, provide step-by-step instructions that you can refer back to at any time. After browsing through, if you still have more questions related to how to use your account, a Spoonfed Customer Success Partner is available to help! Just click the small chat box in the bottom right corner to speak with someone on our team.

Read below for links to some of the most common articles that will help you start using Spoonfed like a pro.

<i>We highly recommend you add this page as a bookmark on your web browser, so you can search our articles easily whenever you need help. </i><br>

<a href="http://supportdocs.getspoonfed.com/en/articles/3274583-check-your-calendar">Check the Calendar</a> 

<a href="http://supportdocs.getspoonfed.com/en/articles/3274577-add-a-new-customer">Add a New Customer</a> 

<a href="http://supportdocs.getspoonfed.com/en/articles/3277637-add-a-new-order">Add a New Order</a>

<a href="http://supportdocs.getspoonfed.com/en/articles/3315605-edit-an-order">Edit an Order</a>

<a href="http://supportdocs.getspoonfed.com/en/articles/3316394-orders-awaiting-payment">Orders Awaiting Payment</a>

<a href="http://supportdocs.getspoonfed.com/en/articles/6882790-is-my-order-confirmed-or-unconfirmed">Is an Order Confirmed or Unconfirmed</a>

<a href="http://supportdocs.getspoonfed.com/en/articles/2283114-send-or-resend-the-order-confirmation-email">Send an Order Confirmation Email</a>

<a href="http://supportdocs.getspoonfed.com/en/articles/6523282-charge-order-in-payments-tab">Charge an Order with a Credit Card</a>

<a href="http://supportdocs.getspoonfed.com/en/articles/6640727-add-and-edit-credit-cards-in-contacts">Add a Credit Card</a>

<a href="http://supportdocs.getspoonfed.com/en/articles/3281076-print-orders-for-production">Print Orders for Production</a>  

<a href="http://supportdocs.getspoonfed.com/en/articles/3289515-print-items-for-production">Print Items for Production</a> 

<a href="http://supportdocs.getspoonfed.com/en/articles/3307018-print-a-delivery-schedule">Print a Delivery Schedule</a>

<a href="http://supportdocs.getspoonfed.com/en/articles/3321813-create-an-invoice">Create an Invoice</a>  

<a href="http://supportdocs.getspoonfed.com/en/articles/7258117-menu-module-introduction">Menu Module Introduction</a>

- <a href="http://supportdocs.getspoonfed.com/en/articles/3274583-check-your-calendar">Check the Calendar</a> 
- <a href="http://supportdocs.getspoonfed.com/en/articles/3289792-add-a-new-user">Add a New User</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/3274577-add-a-new-customer">Add a New Customer</a> 
- <a href="http://supportdocs.getspoonfed.com/en/articles/3277637-add-a-new-order">Add a New Order</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/3315605-edit-an-order">Edit an Order</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/3316394-orders-awaiting-payment">Orders Awaiting Payment</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/6882790-is-my-order-confirmed-or-unconfirmed">Is an Order Confirmed or Unconfirmed</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/2283114-send-or-resend-the-order-confirmation-email">Send an Order Confirmation Email</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/6523282-charge-order-in-payments-tab">Charge an Order with a Credit Card</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/6640727-add-and-edit-credit-cards-in-contacts">Add a Credit Card</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/3281076-print-orders-for-production">Print Orders for Production</a>  
- <a href="http://supportdocs.getspoonfed.com/en/articles/3289515-print-items-for-production">Print Items for Production</a> 
- <a href="http://supportdocs.getspoonfed.com/en/articles/3307018-print-a-delivery-schedule">Print a Delivery Schedule</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/3321813-create-an-invoice">Create an Invoice</a>  
- <a href="http://supportdocs.getspoonfed.com/en/articles/7258117-menu-module-introduction">Menu Module Introduction</a>

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Help Articles for the Online Ordering Page:

<a href="http://supportdocs.getspoonfed.com/en/articles/1919814-online-ordering-with-spoonfed">Order Online with Spoonfed</a>

<a href="http://supportdocs.getspoonfed.com/en/articles/6843596-customer-login-and-register">Login and Create an Account with Spoonfed</a>

<a href="http://supportdocs.getspoonfed.com/en/articles/6843347-link-to-online-ordering-site">Link to Online Ordering Site</a> 

- <a href="http://supportdocs.getspoonfed.com/en/articles/1919814-online-ordering-with-spoonfed">Order Online with Spoonfed</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/6843596-customer-login-and-register">Login and Create an Account with Spoonfed</a>
- <a href="http://supportdocs.getspoonfed.com/en/articles/6843347-link-to-online-ordering-site">Link to Online Ordering Site</a> 
   

If you still have questions, a Customer Success Partner is available during working hours to assist you. In the Spoonfed Back Office, click the gold chat button at the bottom right corner to speak with a Success Partner. &nbsp;

An Intercom chat box appears with tools to help you find the answers you need. 

Click 'New Conversation' to start a conversation with a Success Partner. 

While you wait, you can search for articles related to your question. 

Click 'Spoonfed Knowledge Base', to let the system match you to articles that might be related to your question. 

1. Click 'New Conversation' to start a conversation with a Success Partner. 
2. While you wait, you can search for articles related to your question. 
3. Click 'Spoonfed Knowledge Base', to let the system match you to articles that might be related to your question. 

Help Articles for the Back Office:

Help Articles for the Online Ordering Page:

Chat Support