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How do I find out who created an Order?
How do I find out who created an Order?

Find out which staff member or Customer added the Order to your account

Kerri Frew avatar
Written by Kerri Frew
Updated over a week ago

If you have multiple staff Users operating the Back Office you may wonder which staff member actually created the Order.

To check this, go to the Order module and access the 'Order Details' tab, which displays the Customer, Delivery Address, Invoice Address etc.

You will see at the bottom left hand side of this page which states '"Created by:" followed by the Users name.

If the Customer placed the Order online, you will see the Contact's name with the bracket (Customer).

Note in order to tell which staff User has created the Order you will need to set up each staff member with their own login access in Setup > Organization > Users.

We strongly advise against multiple staff members sharing User login details to the Back Office.

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