Read Time: 4 minutes

This page helps to outline using five key videos how to place Orders, pay for your Orders and manage your payment methods using Spoonfed.

Once on the Caterer's website, you can start placing Online Orders. Ordering Online is simple. Once an Order is confirmed, you'll receive an email receipt of your choices and be able to view past Orders in your profile.

Read more about placing an Order on Spoonfed Here and watch the video below:

Watch the short video for a quick look at ordering a Fixed Price Menu Online:

Watch the short video for a quick look at ordering an A La Carte Menu Online:

While completing an Order you might pay with a credit or debit card. The process is simple and allows you to easily pay for your Orders Online. You can even save cards on your profile for a faster checkout in the future.

Watch the video below for a short tutorial:

The first time you access Spoonfed, you need to Register and create a login profile before you place an Order. Registering is easy to complete. To read more about self-registering, Click Here or watch the video below.

If your details were already pre-loaded into the system by your catering team, you only need to click on the 'create a password' hyperlink on the Login page. Once you create a new password, you can begin ordering online.

Note that in some locations, the 'Self-Registration' option is not available and you must contact your catering manager for system access.

Once you've created an account, learn to manage different sections within your profile. The Profile includes Previous Orders, Draft Orders, Group Orders (if available), Contact Details/Password, and a Payment Method Wallet. Take some time to familiarize yourself with the profile to easily manage your Orders and Payments!

Watch the short instructional video below:

One of Spoonfed's most popular features is Group Ordering. Group Ordering allows a customer to create an Order for a meeting then send out invitations to other attendees either by email or a URL.

Attendees can choose individual orders of what they want. The originator of the Order is able to set the maximum spend per guest along with a Cut Off time for when all guests must submit their choices.

Note that Group Ordering is an extra monthly fee and must be turned on before you can use the feature. If interested in Group Ordering, talk to your Catering Manager and a Spoonfed Customer Support Partner for more information.

Watch the short video below for a tutorial on Group Ordering:

That's how to manage Online Orders with Spoonfed!