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Stripe - Error Codes
Stephen Kuhn avatar
Written by Stephen Kuhn
Updated over a year ago

Read Time: 1 minute

Stripe common decline reasons:

Code

Description

Recommended Action

authentication_required

The card was declined as the transaction requires authentication.

Ask Customer to re-enter card details or use a different card

approve_with_id

The payment can’t be authorized.

Ask Customer to re-enter card details, or call card issuer to approve purchase

expired_card

The card has expired.

Ask Customer to enter a different card

generic_decline

The card was declined

Ask Customer to re-enter card details or use a different card

do_not_honor

The card was declined for an unknown reason.

Ask Customer to re-enter card details or use a different card

do_not_try_again

The card was declined for an unknown reason.

Ask Customer to re-enter card details or use a different card

fraudulent

The payment was declined because Stripe suspects that it’s fraudulent.

Ask Customer to contact card issuer

invalid_amount

The payment amount is invalid, or exceeds the amount that's allowed.

Ask Customer to use a Card with sufficient funds.

If the amount appears to be correct, the customer should check with their card issuer that they can make purchases of that amount.

Error Code 401

No valid API key provided.

Re-enter Stripe credentials.





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